Frequently Asked Questions

Frequently Asked Questions

Some frequently asked questions from our clients

What services does HospLog offer?
HospLog offers comprehensive intra-hospital logistics solutions, covering the entire supply chain of medications and medical materials. Our services include:

• Procurement and demand planning;
• Unitization and handling of supplies;
• Storage in controlled environments (clean rooms, climate-controlled areas, controlled substances, refrigerated and frozen storage);
• Order picking and separation;
• Strict inventory control;
• Internal and external transportation and distribution;
• Operation of central and satellite pharmacies;
• Preparation of prescriptions, surgical kits, and procedure kits;
• Full traceability of supplies;
• Electronic bedside verification;
• Reverse logistics.

Our key differentiator lies in the integration of technology, standardized processes, and specialized teams—ensuring efficiency, safety, and end-to-end traceability across hospital operations.
How do the service delivery models work?
HospLog offers different service delivery models, tailored to the needs of each hospital:

Assisted Operations: We manage logistics execution while monitoring and training internal teams to optimize processes.
Operational Systems (SaaS): UnilogWF centralizes inventory and procurement management, allowing operations to be managed either by the hospital or by the HospLog team.
Process Consulting: We design executive projects, train teams, and certify processes to ensure high operational performance.
Technology Integration: We ensure interoperability between systems, hardware, and software for smooth and secure operations.
On-Demand Services: Specific logistics activities delivered according to client demand.
Which technologies are included?
HospLog applies modern technologies to ensure accuracy, traceability, and efficiency:

SaaS WMS (Warehouse Management System) – Comprehensive warehouse management;
SaaS VMI (Vendor Managed Inventory) – Integrated supplier and inventory control;
SaaS TMS (Transportation Management System) – Transportation monitoring and optimization;
SaaS HIS (Hospital Information System) – Integration with hospital systems;
SaaS SIO (Service and Inventory Optimization) – Service and inventory optimization;
SaaS DRP (Distribution Requirements Planning) – Distribution and replenishment planning;
E-procurement – Integrated purchasing and quotation processes;
HTML5 Dashboards and BI – Real-time monitoring for management and decision-making;
Automated dispensing cabinets and bedside technology – Reduction of medication errors and enhanced patient safety;
Hugo AI – An intelligent assistant that understands the system and hospital logistics routines, providing real-time support, practical guidance, and decision analysis.
How does medication traceability work?
HospLog ensures complete traceability, from product entry into the hospital to administration to the patient:

• Batch, expiration date, and usage history control;
• Serialized, patient-specific dispensing (unit-dose) for enhanced safety;
• Real-time alerts for potential administration errors;
• Data integration with ERP and hospital systems;
• Automatic records of nonconformities and adverse events;
• Dashboards for comprehensive monitoring of the logistics chain and patient safety.

This approach reduces errors, waste, and losses, increasing patient safety and hospital reliability.
What results can be expected?
The adoption of HospLog solutions delivers tangible results across financial performance, management, and safety:

• Reduction of inventory levels and tied-up capital;
• Workforce optimization and increased productivity;
• Decrease in losses and expirations of supplies;
• Reduction in claim denials and shorter billing cycles;
• Increased patient safety and fewer medication errors;
• Full transparency and traceability across operations;
• Processes aligned with national and international accreditation standards;
• Improved planning and reduced purchasing volumes;
• Better allocation of physical and financial resources;
• Increased care capacity and more beds available.
How does the contact and onboarding process work?
The onboarding process is structured in clear stages, ensuring that each hospital operates with efficient processes from day one:

1. Initial assessment: We evaluate the hospital’s current logistics operations, identifying gaps and improvement opportunities.
2. Customized proposal: We develop a modular and tailored scope, defining services, technology, and objectives.
3. Implementation and integration: We configure systems, train teams, and deploy operational processes.
4. Monitoring and optimization: We track results in real time, continuously adjusting processes to ensure ongoing performance.
What is HospLog’s value proposition based on?
HospLog’s value proposition combines centralization, automation, tracking, and information management:

Inventory centralization: Fewer stocking locations, centralized processes, unified teams, and high-level automation;
Automation: Reduces operational costs, increases productivity, minimizes errors, and optimizes deliveries;
Tracking: Clean and standardized master data, reliable electronic verification, and cleaner billing with reduced audit requirements;
Information management: Dashboards and reports that enable transparency, data quality, and strong corporate governance.

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Telefone
+55 11 3555-5800
E-mail
contato@hosplog.com.br
Endereço
Avenida Aruanã n°280/352 – Tamboré Edifícios 3 e 4 | Barueri | São Paulo | SP CEP: 06460-010
Funcionamento
Segunda À Sexta:
8h às 18h
A Hosplog é a maior empresa do setor de logística hospitalar da América Latina. Somos reconhecidos por nossa experiência e excelência em soluções integradas para a gestão do fluxo de medicamentos e suprimentos médicos.
Endereço
Avenida Aruanã n°280/352 – Tamboré Edifícios 3 e 4 | Barueri | São Paulo | SP CEP: 06460-010
Fale Conosco
Telefone : +55 (11) 3555-5800 Email : hosplog@hosplog.com.br